refund policy

Returns

  • We offer a 14 day return policy from the date your order was delivered to you. We will use delivery confirmation information to verify when orders were received.  After 14 days has passed since your purchase was delivered, we are unable to issue you a refund or exchange. Buyer pays for any return shipping costs unless approved by Fashion Accessory Deals returns dept. Clearance items are final sales and are not eligible for returns.

Exchanges

  • We will exchange the item with the same or similar type item.

 

To complete your return or exchange, you will need authorization for any merchandise.  To be eligible for a refund or exchange, your item must be unused, undamaged and in the same condition that you received it. 

  • Contact us as soon as possible via email at fashionaccessorydeals@gmail.com
  • Give a brief description of why you are requesting a return or exchange
  • Contact us within 14 days of receiving your order
  • Please do not send your purchase back to the manufacturer.
  • Clearance items are final sales and are not eligible for returns.

Upon receiving your return request, we will determine the if you are eligible to return and within the return time frame. If you are, we will respond with a return authorization email.

 

Refunds

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Upon inspection, we will notify you of the approval or rejection of your refund.
  • If you are approved, your refund will be processed, and a credit will be applied to your original method of payment, within 7 business days.

 

Late or missing refunds

  • If you haven’t received a refund yet, first check the account you used to pay with.
  • Contact your credit card company, it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at fashionaccessorydeals@gmail.com.
  • Refunds may take longer to appear on your payment account.

 

Clearance items

  • Clearance items are all final sales and are not eligible for refunds or exchanges. Only regular priced items may be refunded.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you can only exchange the item for a similar priced item only and you will not receive a refund.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund or exchange to the gift giver (purchaser) only will be notified of the return.

 

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are returning an item(s) valued over $75, we recommend that you consider using a trackable shipping service or purchasing shipping insurance. In order to issue any refunds or exchanges, we need proof the merchandise was shipped to us and we cannot guarantee that we will receive your returned item.